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Customer Case Studies

Palermo’s Pizza

How Urban Pie & Screamin’ Sicilian leveraged Later to activate TikTok & Instagram creators for #NationalPizzaMonth.

Man in pizza sweater with glasses holds boxes of pizza next to Palermos Pizza logo
Man in pizza sweater with glasses holds boxes of pizza next to Palermos Pizza logo

At a Glance

  • 12

    TikTok Creators

  • 51.9K

    Total Impressions

  • 1.5

    Total Engagements

  • 3%

    Avg Engagement Rate

  • 13

    Instagram Influencers

  • 139.5K

    Impressions

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The Objective

Influencer marketing from scratch

Before leveraging Later’s platform and Services team, Palermo’s Pizza had no influencer strategy in place. Through an innovative partnership, Later successfully empowered Palermo’s Pizza to capture and repurpose lifestyle content and user-generated content through influencer marketing campaigns.

The brand came to Later wanting to highlight National Pizza Month in October and position both of its brands — Urban Pie and Screamin’ Sicilian — as the best frozen pizzas out there. The Palermo’s Pizza team knew they wanted to speak to each brand’s persona and call attention to the range of items available within the two product lines.

The team also knew that they wanted to activate creators to generate high-quality, entertaining, repurposable video content while generating impressions, increasing engagement, and driving clicks and sales.

TikTok still of creator with glasses and pizza sweater posing next to pizza box on countertop
Instagram story promoting Palermos buffalo chicken bacon ranch pizza on National Pizza Month
Creator with fake mustache eats pizza next to Palermos pizza boxes in an Instagram post
Stills of Tiktok post by @whatsdadeating. Still of Instagram Story by @biteofnewengland and Still of IG Post by @zardapuya for #NationalPizzaMonth IG Campaign

The Solution

#NationalPizzaMonth takes over social

Given the campaign objectives, Later and Palermo’s Pizza decided that TikTok and Instagram Reels would be the best channels for this month-long campaign — revolving around the overarching goal of keeping the two Palermo’s Pizza brands top of mind for consumers during this social holiday. By taking advantage of National Pizza Month traffic, the brand team knew it would be able to promote the variety of items offered under the Urban Pie and Screamin’ Sicilian brands — all easily accessible in several retailer locations.

Instagram Reel still of a creator in fake mustache dances with a box of Palermos Screamin Sicilian pizza
Instagram Reel still of a creator holding a box of Palermos cookie brownie dessert pizza
Instagram Reel still of a woman biting into a slice of pepperoni pizza
Stills of Instagram Reels by @mr.eats305, @washposedesigns and @closetfoodie_lvs for #NationalPizzaMonth IG Campaign

The target demographics

For Screamin’ Sicilian, the brand wanted to target males and females between 21-34 years old — with a particular focus on males between 30-34 years old. To hone in on this audience, the brand sought to work with young millennial creators who had comedic personalities or a creative edge, with a special interest in videography.

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The Urban Pie brand team wanted to focus on millennials between 25-44 years old across both genders, honing in on younger millennials who may have entered the phase of life of starting a family.

In regards to the target age demographic, the brand had a particular interest in consumers between 25-34 years old. In addition, Urban Pie wanted to find “flavor explorers” and foodies excited to try new tastes, who placed importance on premium ingredients and cleaner labels.

Creator poses in a wig and fake mustache in a still taken from TikTok
TikTok still of a meat pizza next to a box of Palermos Screamin Sicilian pizza
Creator holds box of Urban Pie pepperoni and chicken sausage pizza in TikTok still
Stills of TikTok posts by @veronicadroulia, and @em.loren_ for #NationalPizzaMonth Campaign

Executing the campaigns

While the brand owned the campaign brief creation, influencer selection, draft approval, plus final content review, Later’s Services team fully executed the campaign — owning the campaign setup and launch, creator sourcing and communications, relaying of draft feedback, and influencer payments.

Throughout the campaign, there were several challenges that the Later team helped Palermo’s Pizza overcome. Finding the right creators to work with proved challenging at first, but in the end, the teams were able to secure partnerships with influencers aligning with their ideal persona type. In addition, waiting on self-reported TikTok metrics and downloading the short-form video content was difficult at times, but the Later team helped the brand communicate with creators to collect all items needed for the campaign performance report.


The Results

Establishing a TikTok presence

A supreme pizza from Palermos next to key campaign results

12

TikTok Creators

51.9K

Total Impressions

1.5

Total Engagements

3%

Avg Engagement Rate

13

Instagram Influencers

139.5K

Impressions

Key campaign stats; Still of Instagram Post by @dirtywhisk for #NationalPizzaMonth IG Campaign

By activating creators for their #NationalPizzaMonth campaign across both TikTok and Instagram Reels, Palermo’s Pizza was able to achieve brand awareness and establish a presence on a new channel (TikTok), all while generating content to repurpose across their brand-owned channels.

As a result of this program, 12 TikTok creators generated 12 videos across both Urban Pie & Screamin’ Sicilian — six for each brand — generating 51.9K total impressions and 1.5K total engagements, plus achieving an average engagement rate of 3%.

Additionally, 13 other influencers generated 15 Instagram Reels videos for both brands, resulting in a total of 139.5K impressions and 8.2K engagements — with overall very positive sentiment — for an average engagement rate of 5.9%.

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